Psychotherapy in English & Arabic · Oakville, Mississauga & across Ontario
A space
that listens.
Therapy for newcomers, for people healing after an accident, and for anyone carrying more than they should.
- Registered with the OCSWSSW
- CCPA member
- IFHP accepted
- Auto-insurance claims
Who we walk beside
Newcomers & refugees
Starting over, missing home, waiting on answers. IFHP coverage accepted.
Healing after an accident
Fear on the road, restless nights, a shorter fuse. Through your auto insurance.
The weight of everyday life
Anxiety, low mood, stress, life transitions, relationships and personal growth.
Lawyers, insurers & referrals
Assessments and clinical reports for RPD, RAD, PRRA, H&C, insurers and legal representatives.
At a glance
- 2languages — English & Arabic
- 1office for in-person sessions — Mississauga
- 4service pathways — online across Ontario
Sessions in Arabic or English — with family, faith and culture understood.
Every story is different.
Every one deserves to be heard in full.
Founder & Clinical Director
Diana
Yacop
Diana Yacop, MSW, RSW
Registered Social Worker, Psychotherapist
Evidence-informed, culturally responsive psychotherapy for people living through trauma, migration, displacement, accidents and life transitions — with compassion, structure and care for each person’s unique story.
Registered with the OCSWSSW · CCPA member · OASW member
Three gentle steps
Reach out
Call, email or leave your details — in English or Arabic.
Talk it through
A short intake call. We check your coverage together.
Begin
Your first session, online or in person.
Services may be covered by IFHP, auto insurance or workplace benefits.
We’ll check what applies to you before your first session.
Questions people ask
Before you reach out.
Is therapy covered?
Often, yes. Services may be covered by the Interim Federal Health Program (IFHP) for eligible refugee claimants, by auto-insurance accident benefits after a motor vehicle accident, or by workplace benefit plans that include Registered Social Workers. We confirm fees and coverage with you before your first session.
Can I have sessions in Arabic?
Yes. Sessions are available in Arabic or English, and you can tell us which you prefer when you first contact us.
Online or in person?
Both. Online sessions are available anywhere in Ontario, and in-person sessions at our Mississauga office.
What happens when I first get in touch?
We arrange a short intake call. We ask a few practical questions, explain how things work, check your coverage and book your first session. You don’t need to explain everything on that call.
Do I need a referral?
Not for most services. IFHP-funded psychotherapy usually requires a referral from a physician or nurse practitioner — we can explain how to get one.
Is what I say confidential?
Yes. Your information is protected under Ontario’s privacy law (PHIPA) and our College’s standards. The few legal limits to confidentiality, such as a serious risk of harm, are explained at your first session.
I’m a lawyer or insurer. How do I refer a client?
Email or fax us with the client’s written consent, and we’ll confirm availability and timelines before the assessment.
What if I’m in crisis right now?
We are not an emergency service. Call 911 or go to your nearest emergency department. You can also call or text 988, the Suicide Crisis Helpline, at any time.