Privacy

Who we are

Healthy Minds Space is a psychotherapy practice with an office in Mississauga and a mailing address in Oakville, Ontario. Diana Yacop, MSW, RSW, is the health information custodian under Ontario’s Personal Health Information Protection Act (PHIPA) and is responsible for our privacy practices.

What this website collects

If you use the appointment-request form, we receive only what you enter: your name, phone number or email, preferred language, the service you’re interested in and a preferred time to call. Please do not send health information through the website.

This website does not use advertising, tracking or analytics cookies. Fonts and images are served from our own site. Our web host keeps standard technical server logs (such as IP address and browser type) for security, for a limited period.

How we use it

We use form details only to contact you about an appointment. They are not added to a clinical record and are not shared, sold or used for marketing.

Health information in care

If you become a client, your health information is collected, used and disclosed in accordance with PHIPA and the Standards of Practice of the Ontario College of Social Workers and Social Service Workers. We explain this in detail, and ask for your informed consent, before services begin. Reports are released only to recipients you authorize, except where the law requires otherwise.

Your rights

You may ask to see or correct your personal health information, or ask questions about how it is handled, by contacting us at info@healthyminds.space or +1 (647) 872-8588.

You also have the right to complain to the Information and Privacy Commissioner of Ontario (ipc.on.ca).